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Yes, by appointment only. In response to the COVID-19 pandemic, and in effort to keep our visitors and staff members safe, we are not currently accepting walk-in visitors. We are offering services by appointment only. The Animal Shelter will remain closed for public visitation through the duration of the pandemic.
Yes. Services are still being provided by the Enforcement Team, however they are responding to high priority calls first and evaluating other calls based on available staffing.
High priority calls include:
Non-emergency calls include non-aggressive stray animal pickups, leash law complaints, barking and nuisance complaints, and conflict mitigation scenarios. Great effort will be taken to return pets to their owners in the field to reduce the influx of animals at the Animal Shelter.
Yes. Because of the mandates and precautions associated with COVID-19, staff members have had unexpected quarantine requirements, sick days, childcare issues, etc. We are committed to providing the best customer service possible during these uncertain and difficult times.
Yes. Rabies vaccines and microchip services are being offered by appointment only. Because our focus is on moving animals through the shelter, we prioritize adoptions and redemptions first and schedule other services where there is availability.
We have reduced the adoption fees by 50% through the duration of the pandemic. Our meet and greet services have been suspended and therefore adopters don’t have a chance to personally interact with the pet before adoption. Because of this we are offering a 100% money back return for 2 months if the animal you have selected doesn’t work out.
Animals can be seen on PetHarbor (https://phshelter.com/FNSB). PetHarbor is linked to our software system and updates every hour with the most current inventory, so check back often! Animals can also be seen on Facebook, but this may not show an all inclusive inventory of the animals at the shelter.
We strive to provide accurate and informative descriptions, photos, and interactive videos for the animals available for adoption.
Owners should have a plan for their pets, including a 30 day supply of pet food and medications, as well as a contingency plan with family, friends, or neighbors to care for their pets if they are unable to do so. It is also recommended that you keep a kennel available in case the animal(s) needs to be transported as well as written instructions for care, including feeding and administration of medication. You may also wish to have vaccine records available in case the animal needs to be boarded.
Yes, but it isn’t recommended. Individuals impacted by the COVID-19 virus are encouraged to keep their pets with them while they are in home quarantine, as recommended by Centers for Disease Control (CDC), World Health Organization, American Veterinary Medical Association, World Small Animal Veterinary Association, and others. It is suggested that infected owners limit close contact with their pets and wear a facemask while caring for them.
If you have been infected with the COVID-19 virus and have no choice but to surrender your pet, please fill out the surrender form completely and indicate that you pet has come from a COVID-19 positive home.
As we continue to learn more about the virus, these recommendations may change.
According to Centers for Disease Control (CDC), World Health Organization, American Veterinary Medical Association, World Small Animal Veterinary Association, and others, there is currently no evidence of companion animals spreading COVID-19. The spread of the virus currently appears to be the result of person-to-person transmission.
It is therefore recommended that, whenever possible, pets stay at home with their human families. Companionship with pets promote both human and animal health and welfare, especially in these uncertain times.
Thank you for your interest in helping! Here are some ideas:
Keep your pets at home and restrained. Keeping your pets at home and safely restrained is the biggest help citizens can do to keep animals out of the shelter. Waiting to rehome pets until after the pandemic is over is also critical to helping minimize the population of animals in the shelter. Unless an animal is sick, injured, or in immediate danger, its best to remain in a home and out of the shelter.
Offer support and supplies: Social media is a great way to reach out to our community to offer resources that may be available. Families may need animal food and supplies because of a loss of a job, etc. Posting your need for help or posting availability to help is a way that the community can help each other without having to bring pets to the shelter. Consider dropping off some animal food at our Pet Pantry located on the back side of the Animal Shelter.
Plan for your pet in case you get sick. It’s important to incorporate pets into your preparedness plan. Pets should stay with their families whenever possible. This should include stocking up on essential supplies such as pet food and medications. Having a contingency plan for family, friends, or neighbors to care for your pets if you are unable to do so is highly recommended.